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Low Spark Drives Profits with Dispensary Delivery Service

THE NEXT PHASE OF THE CANNABIS INDUSTRY WILL BE ABOUT NEW SYNERGIES AND CONSOLIDATIONS.

Seeking continued business-to-business diversity, the management at Low Spark (yes, it was named after the song by the band Traffic) created a family of companies designed to work together and address evolving market needs.

Ty Duffy, CEO and founder of Low Spark, works in tandem with his wife, Amanda Duffy, who wholly owns and operates the separate, transportation-licensed company—LSC Colorado, Inc.—headquartered out of its own 6,500-square-foot office with approximately 40 employees in Denver.

The original brand includes a management and consulting focus specializing in business-to-business wholesale and brand management. The transportation-licensed company, LSC, is its own legal entity, separate from the rest of the companies in the Low Spark group.

Also included in the Low Spark suite of services is proprietary custom software for the cannabis industry called “Go Spark,” a robust transportation and logistics platform created to collect B2B data, improve customer service, and departmentalize employee work flow, Duffy says.

The diversification of the Low Spark family of companies is a result of aiming to serve different levels of the industry with multiple needs. “What we found is that each of the companies adds something unique that is complementary to the other companies,” Jeremy Sova, vice president of business development for Low Spark, says.

LSC launched in December, starting with simple deliveries by two company vehicles. There are now 14— the two original vehicles plus 12 new unmarked commercial ones—which makes LSC the largest fleet of commercial delivery vehicles in the legal cannabis industry in Colorado.

The company leadership began deliveries by first outsourcing to other courier services. That quickly changed. “What we discovered was that, by using our own fleet, we didn’t nickel-and-dime our customers with canceled routes or additional fees for items such as payment returns, compliant real-time product tracking, product storage, and customized reporting,” Amanda Duffy says.

As a result of adapting their business model to enhance customer service, they learned that they were able to help their end-customers (dispensaries) transition from thinking about delivery services as an inefficient, one-off focused exclusively on single deliveries, to an efficient consolidated delivery model where the products of multiple vendors are delivered on the same LSC truck. “That is really where we started to ramp up and take considerable market share,” Sova says. “The benefit to the end-buyer is that we make it easier on them by allowing consolidated delivery with professional drivers and professional vehicles under a very customer service-driven company. That is what separates us from the pack.”

Together, the Low Spark family of companies brings a wealth of knowledge to the cannabis industry, Ty Duffy says. “We are providing a level of maturity and professionalism to the industry which is greatly needed,” he says. “We hope to grow this concept nationally in emerging markets, to add our footprint with representation within all of the segments of the country, and eventually have a national distribution presence once federal and state laws permit.


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Phone: (720) 432-6652

Trade Your Ice Packs for Our Custom Cooled Cannabis Transport Vehicles
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Trade Your Ice Packs for Our Custom Cooled Cannabis Transport Vehicles

Temperature control without the dry ice, freezer bags, coolers or ice packs!

Low Spark, Inc. is rolling out newly installed refrigeration units in its cannabis transport vehicles, to ensure that delicate products remain at their optimal temperature and consistency all the way through delivery.

In our testing, internal vehicle temperatures remained at an average of 56.3 °F throughout the span of seven hours, in the middle of Denver’s searing heat. On this particular day, the outdoor temperature started at 84.0 °F at 11:30am. For comparison, the temperature around our test chocolate product was 51.5 °F.

This trend continued throughout our testing. At one point, the internal temperature was 57 °F, a full 35 °F cooler than the outside reading of 92 °F. We found that the internal temperature remained stable throughout daily operations, despite the opening and closing of vehicle doors by our logistics specialists.

Cannabis products such as chocolate are very sensitive to warm temperatures and susceptible to melting. However, our test product remained fully intact and retained its consistency inside our transport vehicle throughout the day.

Chocolate bar packaging is usually thinner than the actual product, and does not offer adequate temperature protection. Nonetheless, results show that our cooling units are more than sufficient at maintaining product quality and consistency during transport as the summer heat rolls in.

Need to keep your cannabis products cool during delivery? Reach out to Low Spark, Inc. Distribution!


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Phone: (720) 432-6652

Interview Guidelines to Help You Hire the Perfect Cannabis Applicant.
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Interview Guidelines to Help You Hire the Perfect Cannabis Applicant.

Got talent? Or need it? Better gear up and get ready – this is one of the most difficult functions of an operational role. Talent acquisition is intense, stressful, draining… but if you do it right, rewarding.

First things first. Set a standard that will be held by all applicants, regardless of how they look on paper. Do not, repeat, do not let anyone sneak through any of the assigned deliverables and/or steps. For example, if you ask for a printed resume to be brought to the first interview, and the candidate does not follow this instruction, then they are immediately a no-hire.

Filtering is your friend. A good filter is built from creating a five to six step process for applicants to go through – a set that mimics the duties of the job you’re hiring for. This simple action can help filter “best fit” candidates from undesirable ones. For instance, if you need to hire an Administrative Assistant, consider using Google calendar invites during the filtering process. This ensures that the candidates are actually organized, timely, and receptive to communications.

Tough questions result in answers. Don’t hesitate to raise difficult questions during the interview. Covering items that might be more difficult to talk about during an interview is less expensive than hiring the wrong candidate, and having to start over. Didn’t like that answer? Review it and get more details.  Seeing red flags? Time to cut the interview short and move forward without this applicant.

The cannabis industry is thick with turnover, and turnover is expensive. Filling positions with the hopes that “things work out” is a quick way to burn capital and lower moral. Find the right fit the first time and expand your team slowly, but with intent.

Your operations will thank you!


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Phone: (720) 432-6652

Are You Riding the Highs ...and Lows of Wholesale Cannabis?
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Are You Riding the Highs ...and Lows of Wholesale Cannabis?

Mud season… Ugh. The seasonal slowness in our mountain towns can truly ruffle some feathers. Many wholesale cannabis suppliers are sitting on a surplus, which makes the price drop, and causes a bit of a stir in the market place. ​Hang on tight – this is a cycle that always untangles itself! How does one pull through in a slow wholesale setting? We’ve learned by now, that cannabis has its own cycles much like any other commodity-based product. Downturns lead to innovations, upturns lead to dry supply chains, and every now and again we strike a healthy balance. Here are some good ideas for this most recent downturn in the wholesale cannabis space. It depends on your business model and needs, but there are plenty of ways to thrive: 1. Sit on the product if cash flow allows 2. Keep that marijuana in-house and sell it through your dispensary 3. Call your wholesaler and see what else the product can be sold as, or for 4. Sell it at a discount to keep cash flowing The most significant part of deciding what to do with a surplus is to analyze historical data. Did the wholesale cannabis space look like this last year? Most likely, yes. Now, check what it did 60 days after that. Feel better? You should! Historically, over a 12-month period, the market always seems to level out. The wholesale cannabis industry is a crazy roller coaster ride, but remember that your seat belt is strapped.


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Phone: (720) 432-6652

For Best Results, Integrate New Hires Into Your Cannabis Business
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For Best Results, Integrate New Hires Into Your Cannabis Business

Congratulations – you’re hired! Now go do your job. If you have any questions just ask another employee…(Fast forward two weeks)

We are not really sure if you’re a fit for the job. What does the job entail? Well we thought you would figure this out, please get back to work…

Stop the press. Now, as an executive, owner or manager, stop and pause. Who is at fault here? This might sting, but one needs to dig deep and ask: “Why, as a cannabis business, are we unable to retain great talent? People flock to this state to get in on this business.” So why aren’t those people sticking around in your company? The answer is easier than you think.

Cannabis businesses are the hottest and most in-demand labor environment this side of the Mississippi. However, so many organizations are showing higher than anticipated turn-over, a lack of stability, and a revolving door of talent. The reason is not the talent pool – the reason is you, the owner.

A solid foundation is crucial when establishing any infrastructure that retains integrity. Your cultivation facility, your dispensary, or your infused products facility are all built to last. Why then, is your new-hire system built to fail? A solid on-boarding program is essential when supporting a new team member start out on the right foot. This program could be as simple as an hour-long presentation about the ‘who you are [as a company]’, or as complex as a three-day event to really dial in each new hire. Where does your process currently land in all this?

On-Boarding:

Known as organizational socialization; refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors to become effective organizational members and insiders.
Set your existing team up for success by helping your new hire integrate. Teach them the internal company language, explain basic business principles (like core values), lead by example, showcase SOP’s, and bring them into every “simple” piece of the large complex puzzle.

Below is a small list of items that need to be addressed every time that you bring in new employees:

Core values
Clock in and out
Accountability structure
Words we use and words we don’t use (e.g. “challenge” vs. “problem”)
Work day flowchart
New hire 90 day plan

Do this, and your cannabis business will prosper!


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Phone: (720) 432-6652

Technology Can't Replace The Faces of Our Cannabis Industry
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Technology Can't Replace The Faces of Our Cannabis Industry

Coffee is brewed, snacks are packed, and the truck is fueled up. On the road again! It’s hard to believe that we get paid for this; it’s hard to believe that it’s real. This is the cannabis industry. Vettings, client check-ins, and transportation, are all valuable items when it comes to wholesale cannabis. Do you have what it takes to drive 20,000 miles a year?Face-to-Face business practices run deep in the cannabis industry, especially in the wholesale sector. Nothing beats a firm handshake and a walk on the farm. Nothing instills confidence in your client like committing to a four-hour car ride to their indoor, greenhouse, or outdoor grow.

Technology is an accessory to help organize your sales efforts, but should never be utilized to replace the human to human connection. After all, the foundation of sales are relationships. Tech is important, but also limited. Tech, as of now, cannot smell terpenes, or notice the slight variations in hand trim vs. machine trim. Technology might be capable of automating orders, but it won’t connect on an individual level and address specific needs. It may auto dial phone numbers, but it’s yet to pick up a phone to assist in putting out a fire.

The human connection is a key element in a successful wholesale cannabis venture, as is listening intently. Face to face meetings create a supportive platform for a powerful team to flourish. There’s nothing we love more than the opportunity to head back out into the field and shake a hand. There’s nothing we love more than listening and absorbing information from a lead cultivator whose passion is poured into these beautiful crops. These are the job perks that can only be experienced in person.

We’re humbled to be a part of this thriving industry.


Contact our Team Today
Phone: (720) 432-6652